Managed IT Services

How much do you rely on IT? When you have Red Centre Technology Partners in your corner, your downtime is reduce and your data is safeguarded. We do this by taking a proactive approach to IT maintenance.

We’re not your regular ‘IT Guy’. We become your IT team. For you, that means unlimited local phone assistance, with remote and onsite support.

When it comes to keeping your data safe and enabling you to get your job done without IT dramas, we take our responsibility very seriously.

how Our IT services can help you

Simply put, we develop solutions to help you stay ahead of Information Technology issues. We are proactive in our Managed IT solution strategies.

We know from experience that when critical system maintenance is put on the back-burner, it often leads to stomach-churning losses—of data, money, sleep, and in too many cases, business. To avoid those risks, our technicians act responsibly and in timely fashion, to make sure that your reliance on your IT investment will be rewarding instead of taxing.

The results of good tech support include placing your organisation in a position to enjoy the benefits and improved productivity, as new hardware and software emerges. Integrating them with your existing infrastructure comes with our proactive approach to Managed IT, as does protecting your data in the face of aging architecture and all manner of security breaches, including virus and data corruption.

Importantly, we provide prompt local support—both offsite and onsite—to ensure we can attend to your IT needs in both a personable and timely fashion.

In real-time, we monitor your network and devices 24/7 for potential issues that could compromise network integrity and circumvent failure. When issues are detected we take appropriate action and advise you accordingly.

Networks

Internet Connection

Hosting

L3 Managed Network

Switching Routing

Firewalls

Cabling

VOIP

Server

Windows Server

Active Directory

Group Policies

Domain Controller

DHCP

Computer & Devices

Desktops

Laptops

Mac/iOS

Android

Yealink Phones

Inclusions

Workstation

  • 24/7 monitoring of the device.
  • Proactive intervention for any detected issue.
  • Windows Patch management.
  • Mainstream Application Patch management.
  • Unlimited Phone, Remote and Onsite Support.

Printers

  • 24/7 monitoring of the devices.
  • Proactive intervention for any detected issue.
  • Unlimited Phone, Remote and Onsite Support. 24

Hosted Email

  • Basic Email service

Apple Mobile Devices

  • 24/7 monitoring of the devices.
  • Proactive intervention for any detected issue.
  • Unlimited Phone, Remote and Onsite Support. 24

DNS Hosting

  • Web domain registration and management.

Third Party services management

  • Configuration and Management of device.
  • Unlimited Remote and Onsite Support.

Servers

  • 24/7 monitoring of the device.
  • Proactive intervention for any detected issue.
  • Windows Patch management.
  • Mainstream Application Patch management.
  • Data Backup Management.
  • Unlimited Remote and Onsite Support.

Network Devices [Router, Firewall, Switch, Wireless access point]

  • 24/7 monitoring of the devices.
  • Proactive intervention for any detected issue.
  • Unlimited Phone, Remote and Onsite Support. 24

Managed Email

  • Office 365 Exchange management

Backup Solution

  • 24/7 monitoring of the devices.
  • Proactive intervention for any detected issue.
  • Unlimited Phone, Remote and Onsite Support. 24
  • 200GB of offsite data backup in a secure Australian data center.

Web, Email & DNS

  • Web domain registration and management.
  • Website hosting
  • Basic Email service

Why you should use Red Centre Technology Partners?

Red Centre Technology Partners has been providing IT solutions in the Alice since 1999. Being locally based, you will always deal with a direct employee of a company that understands your organization and it’s needed.

Contact us on 08 8952 7400 to arrange your free onsite consultation.